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Accountability Generates Performance |
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The difference between a championship sports team and the second place team is rarely based on talent. On any given day either team can beat the other... Read more |
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Creating Success in the First 90 Days |
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Selecting a new employee is difficult. Education, experience and interviews are the combined basis for our decision. But the big unknown is what that employee will be like after we hire them. Will they fit our company's culture, values and style? Chemistry, attitude, work ethic, and interpersonal style will impact their success at least as much as their ability... Read more |
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Creativity Solves Compensation Puzzles |
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Compensation systems seldom work exactly as intended. Even the best compensation system is often an exercise in damage control... Read more |
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Cultivate Leaders from Existing Talent |
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Larger companies often go through a complex succession planning exercise. Managers at multiple levels identify their potential successors by writing names on a chart with such indications as "promotable now" or "promotable within a year." Then the company files the data and declares the succession plan completed... Read more |
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Feedback Is Essential to Performance |
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Consider this question. "If you were not performing your job to your manager's satisfaction, would you rather know or not know that you were failing to meet expectations?" Everyone I know says they would rather be told so they could do something about it. I agree...
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How to Build a Motivated Workforce |
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Everyone wants a motivated work force. But what is it that really creates motivation? The answer that immediately comes to mind is money. We believe that if we pay people more they will be more motivated. If we add an incentive or bonus people will work harder to get it... Read more |
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How to Ensure Mediocre Performance |
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The following story is true. It shows how organizations - often with the best of intentions - crush the spirit that creates excellence... Read more |
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Know Why Employees Leave |
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Every company has turnover. And sometimes it's a good thing. New employees bring fresh ideas. They shake things up. Sometimes a resignation causes you to examine whether you want to refill that position and what skills you will need for the future... Read more |
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Raise Expectations to Increase Performance |
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Picture the following scenario. A manager runs a department in a large organization and two employees have just been transferred to him. Their education, qualifications, experience and work performance is very similar. But here's the key difference. One of them comes with glowing recommendations. The other had a conflict with his supervisor and this transfer is the company's attempt to resolve the situation... Read more |
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Stretching Performance Goals |
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Setting goals is part of organizational life and a powerful way to keep employees aligned and clear about expectations. But how tough should the goals be? How high should you set the bar?... Read more |
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Managing Your Manager Will Benefit Both of You |
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Of all our work relationships, the one we have with our immediate manager is the most important. A poor relationship with an immediate manager is the number one reason why employees leave an organization... Read more |
