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The Highest Form of Respect (May 2011) |
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The current work environment can be very frenetic. A sense of urgency prevails amidst a flurry of multi-tasking. Cell phones, emails, and text messages interrupt face-to-face conversations. Meetings contain an octopus of tangled wires as individuals attend meetings while surreptitiously (or overtly) plugging in their computers and other devices to read and respond to emails and other electronic messages.Read More |
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The Blessing and Bane of Email (May 2010) |
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Email is an integral part of organizational life. For some, it adds value to their work and may be their strongest productivity tool. For others, it can be a significant deterrent to their ability to accomplish their goals. It is rarely neutral or benign. Read More |
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Managing Up and Managing Down (January 2010) |
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Almost all leaders and managers have bosses and subordinates. Even CEOs have a Board to whom they report. First level supervisors have subordinates. Most of us live somewhere in the middle of organizational life.
To maximize their effectiveness leaders must successfully establish and maintain healthy, productive relationships in both directions. Following are guidelines for managing both sides of this equation. Read More |
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How to Give Positive Feedback (March 2008) |
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Feedback is one of our most powerful tools for influencing behavior. All human beings crave feedback - we are hard wired to want to be acknowledged and recognized. Positive feedback fulfills needs for belonging, acceptance and a sense of achievement. At the same time, employees also need feedback when their behaviors and their work are not achieving the intended result or not meeting expectations. Read More |
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Partnering With Your Boss (August 2007) |
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Of all the relationships we have at work, the relationship with our immediate manager or direct supervisor is the most important one. There is substantial research evidence proving that a poor relationship with an immediate manager is the number one reason why employees leave the organization. People don’t quit companies - they quit their bosses.
On the other hand, a positive relationship with a manager is the strongest link that an employee can have with a company. Good managers provide work clarity... Read More |
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Managing Your Manager Will Benefit Both of You (August 2007) |
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Of all our work relationships, the one we have with our immediate manager is the most important. A poor relationship with an immediate manager is the number one reason why employees leave an organization... Read more |
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The Web is for All Companies (May 2007) |
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The internet has dramatically changed the business world. The amount of commerce conducted over the internet grows logarithmically each year. Virtually any product or service can be found and purchased. It makes no difference how large or small your company is or where it's located. An entrepreneur working out of a basement can have the look and feel of a multi-billion dollar corporation... Read more |
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Feedback Is Essential to Performance (April 2005) |
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Consider this question. "If you were not performing your job to your manager's satisfaction, would you rather know or not know that you were failing to meet expectations?" Everyone I know says they would rather be told so they could do something about it. I agree...
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Communicate-The Medium Is the Message (April 2004) |
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It is a real challenge to keep a team of people aligned to a common vision, goals and each other. It's hard enough when the team members are located in the same place and interact with each other every day. When people are not located together, the challenge of communications is exponentially greater. Communicating among the members of a team who are physically separated by significant distances may require special techniques... Read more |
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Feedback Is Essential to Performance (November 2002) |
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Consider this question. "If you were not performing your job to your manager's satisfaction, would you rather know or not know that you were failing to meet expectations?" Everyone I know says they would rather be told so they could do something about it. I agree...
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